Overview
If something isn’t working as expected, you can quickly report a bug directly within Player ID.
Bug reports help us identify issues, improve performance, and deliver a better experience across the platform.
Where to Find Bug Reporting
From the Menu
- Tap the Menu (hamburger icon)
- Select Send Feedback
- Tap Report a Bug
Submitting a Bug Report
- Describe what happened
- Add details about what you were trying to do
- Tap Submit
What to Include
For the best results, try to include:
- What went wrong
- What you expected to happen
- Steps to reproduce the issue (if possible)
What You’ll See
- A simple form for submitting feedback
- Optional fields for additional details
- A quick submission process with no follow-up required
Important Notes
- Reports are reviewed by our team
- Due to volume, we may not respond to every submission
- Submitting a report does not guarantee an immediate fix
- Providing more detail helps us resolve issues faster
Common Questions
Will I get a response to my report?
We review all reports, but may not respond individually.
Can I track my bug report?
Bug reports are handled internally and are not publicly tracked.
What if I don’t know what caused the issue?
No problem. Just describe what happened and we’ll investigate.